Unit Knowledge Guide-BSBOPS305 Process customer complaints FWP health and work practices Elective

health and work practices Elective Units SHBHBAS002 Provide head

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES301 Explore the use of colour BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice BSBMGT402 Implement operational plan BSBSMB420 Evaluate and develop small business operations BSBWOR204 Use business technology CPPBDN4001 Research and evaluate construction materials and methods for building design projects If you require RPL Kits with comprehensive benchmarking

select and induct staff Group B SITXGLC001 Research and comply with regulatory requirements Group B SITXFSA001 Use hygienic practices for food safety Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

Units of competency CUAPPM421 Contribute to organising productions CPCCWHS1001 Prepare to work safely in the construction industry CUASTA311 Assist with production operations for live performances CUASMT412 Assist in stage managing rehearsals CUASMT517 Assist in stage managing and calling performances CUAWHS312 Apply work health and safety practices CUAPRP411 Coordinate props CUASMT413 Develop and implement production work plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-BSBOPS305 Process customer complaints FWP health and work practices ElectiveOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner