SCORM Compliant Package-MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a.c./1500 volts d.c. ELICOS Placement Test aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and terminate optical fibre cable on customer premises ICTTEN409 Commission an electronic system ICTBWN307 Use optical measuring instruments ICTTEN434 Install

Core units AHCLSC502 Manage landscape projects AHCBUS503 Negotiate and monitor contracts AHCBUS504 Prepare estimates

SCORM Compliant Package-MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a.c./1500 volts d.c. ELICOS Placement Test aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.