Unit Knowledge Guide-AHCIRG436 Implement an irrigation-related environmental protection program Diploma Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry TLIB3015 Undertake site inspection TLIF2006 Apply accident-emergency procedures TLIF2010 Apply fatigue management strategies TLILIC0008 Licence to operate a non-slewing mobile crane (greater than 3 tonnes capacity) Elective units TLILIC0010 Licence to operate a slewing mobile crane (up to 20 tonnes) TLILIC0013 Licence to operate a slewing mobile crane (up to 60 tonnes) CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level CPCCLTC4001 Licence to operate a tower crane CPCCLTC4002 Licence to operate a self-erecting tower crane have been added to elective Group B HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking

Units of competency PSPRAD001 Work safely in a radiation environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXHRM003 Lead and manage people SITXHRM001 Coach others in job skills SITXMGT001 Monitor work operations SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AHCIRG436 Implement an irrigation-related environmental protection program Diploma Core units MSMENV272 Participate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner