Learning and Assessment Kit-MSL934009 Apply quality system and continuous improvement processes RTO Forms Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Units of competency ICTTEN203 Install and configure a home or small office network ICTTEN207 Install and test internet protocol devices in convergence networks ICTTEN205 Build and maintain a secure network ICTTEN204 Install and configure a small to medium business network ICTTEN206 Operate new media software packages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC002 Prepare and present simple dishes SITHCCC005 Prepare dishes using basic methods of cookery SITHKOP001 Clean kitchen premises and equipment SITXCOM002 Show social and cultural sensitivity SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices SITXHRM001 Coach others in job skills SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHIND004 Work effectively in hospitality service Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC006 Prepare appetisers and salads Group B SITHCCC007 Prepare stocks

Learning and Assessment Kit-MSL934009 Apply quality system and continuous improvement processes RTO Forms Units of competency SIRXSLS001 SellOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to