Learning and Assessment Kit-SHBBRES003 Research and apply beauty industry information FBP Units of competency BSBPMG531 Manage

Units of competency BSBPMG531 Manage project time BSBSTR601 Manage innovation and continuous improvement BSBSTR501 Establish innovative work environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SIFCBGM002 Maintain property and structures SIFCBGM001 Provide general grounds care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCBC4009B Apply legal requirements to building and construction projects BSBWOR402A Promote team effectiveness CPCCBC4002A Manage occupational health and safety in the building and construction workplace If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Learning and Assessment Kit-SHBBRES003 Research and apply beauty industry information FBP Units of competency BSBPMG531 ManageOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to